Who to contact
Effective communication between the Academy and our families strengthens our partnership and provides a consistent, high quality environment for students to learn. You will receive communication from the Academy throughout the year at Parent Consultation Evenings, reports, and through phone calls from staff but we welcome your communication too – To keep us up to date with information about your child and their learning needs, to share in our successes and to give feedback on how we can improve.
In a time where communication is everywhere and in so many formats, it is important to know who to contact, when and how. We expect all communication to and from the Academy to be respectful and professional. A staff list can be downloaded here.
Q: Who do I contact when… I have a question about my child in a specific subject?
A: Class teacher
Q: Who do I contact when… I have a question about a piece of my child’s homework?
A: Class teacher
Q: Who do I contact when… I have a question about my child’s progress in a range of subjects?
A: Form tutor
Q: Who do I contact when… I have a question about SEN support?
A: Inclusion Co-ordinator (SENCo) Miss R Ward, 01243 546800, firstname.lastname@example.org
Q: Who do I contact when… I have information about my child’s welfare/wellbeing?
A: Tutor. Information will then be shared with appropriate staff, including the Director of Learning. Our Safeguarding & Child Protection Officer is Mrs D White.
Q: Who do I contact when… I wish to report an absence?
A: The Attendance Liaison Officer, using the Attendance & Absence procedure
Q: Who do I contact when… I have a question, but am not sure who to contact?
A: Reception on 01243 546800 / email@example.com - who will advise you.
We have dedicated email addresses for both student and parent concerns - firstname.lastname@example.org and email@example.com - mail coming into these addresses is monitored and forwarded to the appropriate member of staff for response.
Alternatively, you can contact us by submitting the form below:
Accessibility to disabled persons
The Academy has full wheel chair access, six disabled toilets and designated parking spaces. All doors are compliant with DDA regulations. There are lifts in each block, allowing all buildings to be accessible to disabled persons.
For more information please see our current Accessibility Policy.